This week I have been working with a client on a recruitment project. I’m delighted for both of us that he didn’t make the sort of knee jerk reaction so often seen when a member of staff leaves, i.e. call a recruitment consultant and ask them to send a pile of CVs in the likeness of the recently departed individual. Instead he decided to think carefully about what is one of the most important decisions any business owner can take – who should be on the team.
Sadly, the business world seems to expect us all to just know innately how to go about recruitment, despite the fact that incredibly few business people have received any training in this field at all. The result is that most SMEs (and many corporates), make poor hiring decisions, which severely hamper their ability to grow and cause endless grief in managing the resulting employee.
Back to my client – we started by
- looking at the business’ needs, not just today, but in 2 -3 years’ time – where were the gaps?
- From this we designed a job description and started thinking about not only the skills required, but also the behaviours needed, (skills can be taught, behaviours are notoriously difficult to change).
- Considered where we might find the right sort of people
- Worked up a compelling advertisement and application form
- Compiled an objective assessment tool
- Wrote our interview questions and practiced an interview technique completely new to him.
He is now ready to deal with responses as they arrive and I have left him to get on with ‘business as usual’ for ten days, after which we have our next session, which includes; –
- More interview practice
- Legal bear traps
- Offer letter & induction.
The end result is that for considerably less than the cost of a pile of CVs he has a blueprint for identifying the talent required all the way through to appointment. A replicable process which the business can use for all their future recruitment, supported by a manual with examples and check lists. Added to which we have managed to fit in quite a lot of laughter too.
If recruiting the right team is also thwarting you then why not give us a call or CONTACT US?
About the Author: Fran McArthur is a business coach, trainer and no-executive director with more than 30 years of business experience. She typically works with executives, who lead organisations of up to £10m/100 employees and who wish to effect positive change. She collaborates with them to achieve their goals using her practical, common-sense approach